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Customer: Spinal Concepts
Problem: They needed a way to pre-test their sales reps before they got on a plane and spent time in class.
Solution: We built them a custom test-taking application.

Abbott Spine is a highly successful manufacturer of spinal implants–a division of Abbott Laboratories. The very nature of their work is highly technical. In order to succeed, their sales reps need to understand not only the technology behind the implants, but key medical and scientific data.

In the past, the training department at Spinal Concepts would fly in new sales reps and provide training. They found that a certain percentage of their new hires already had a firm grasp of the essentials, so they needed a web-based tool to help them save money and time.

They found that they could easily convert the first two days of material into a test, so all they needed now was a vehicle to give the test.

We built them an online testing application in PHP/mySQL. The testing application allows administrators to construct tests with different sections, each section containing questions with differing levels of difficulty. Tests could easily be created by mixing and matching the sections and setting limits on how many questions to give at each difficulty level.

Test takers were presented with random questions in three difficulty stages. Each question had a timer associated with it that would keep the test taker from making a mark after time was up. If an image was added to a question, the timer wouldn’t start until after the image was fully loaded in the browser. If the test taker lost their connectivity during the test, they would be able to log back in and resume where they left off.

Once they completed a test, test takers would be locked out of the system and an email with their test results would be sent to administrators. Because each test could be customized with a minimum passing score, administrators knew right away who had succeeded in testing out of the first two days of sales training.

The result is increased visibility into what their sales reps really know, which not only saves time and money, but allows the training department to focus their training efforts.

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