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Yesterday was our 14th anniversary. In true “fun couple” fashion, we went out to our favorite sushi place in Austin (Tomodashi off Parmer Lane, fantastic sushi and sashimi). After consuming lots of fish and sake, we went over to the Domain and sauntered through Borders for a while.
After making various strategic additions to our DVD collection, we decided to go get some Starbucks. As we walked down the promenade, we passed Victoria’s Secret. I said, “Hey, they’ve got those linen lounge pants that you like so much,” and we went in.
Well, like other stores at the Domain, the Victoria’s Secret is pretty much big, opulent, and show-offy. A veritable temple to running dog capitalism. In other words, my kind of place, but not necessarily an easy place to wade through in search of one kind of item. So I flagged down a headset-wearing young lady wearing a two-sizes too small t-shirt that said PINK on the front.
My wife asked her where we could find linen lounge pants.
Our little helper paused, blinked, and I swear before God and all his angels, replied, “Linen pants? Like pants that you wear?”
Hope snapped right back, “Of course pants that you wear. Did you think I meant pants that you hang in the closet?”
PINK paused again, frowned, and started pointing out where all the pants were in the store, all of them very clearly heavy duty cotton, not linen. So Hope pointed out my shirt, which happened to be linen and said, “No, I want linen, like his shirt, but you know, something you can wear on the bottom.”
Another pause, another frown. “You know, you don’t have to be so nasty.” And with that, PINK spun around and left us there in the thong unmentionables.
Needless to say, we left, laughing pretty much the rest of the evening about pants that you wear.
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Okay, just a clarification, although I still laugh when I think about it. She actually said “rude” rather than “nasty.” I retold the story for the Starbucks counter staff (hey, those folks work hard, are ALWAYS friendly and polite, and will “make up” a drink for you if you are bored and want something different: i.e., customer service done right); I thought they might need a chuckle. They did. Tom was still shaking his head at the time…”Rude? She actually said rude? Pants you can wear. Honestly!”
First, I HAD to read that blog entry given the title and the kicker. Brilliant. Second, it was a great story. I have had experiences like that in stores and other places that you’d think would have more on-the-ball employees (but I guess not!) I am initially annoyed, appalled, or just plain ticked off, then I’m baffled at how stores do any business this way, and then it becomes one of my favorite funny stories for the next few weeks.
Good stuff, you two! I can just picture the whole thing.